Your files will be available to download once payment is confirmed.
The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
We can personalized most items. Please reach out prior to ordering to make sure your request is possible and whether or not there will be an increase in price. Please include a note to seller in the chance that personalization is not turned on for any given Listing.
All cake toppers are made from 110 lb card stock paper. They come attached to one or two clear acrylic sticks to insert into cake.
No. Cake toppers are one sided but can be made double sided for an additional $3 fee. Please Keep in mind that all sparkle finish paper has a white backing while all matte paper has the same color on the back as the front.
We do our best to ship items quickly and our average turnaround is 1-3 business days. Please see each individual listinf for processing times. Standard shipping usually takes 4-7 business days to arrive from date of shipment but because this is NOT a guaranteed shipping profile, unexpected delays can occur.
Absolutely! Once you place your item in the cart, you will have an option to select an expedited shipping option. Only FedEx express options come with a guaranteed arrival. The rest of the options are only estimated.
Please message us and we will do all in our power to make you the perfect item.
I don't offer returns on items for late arrival. If you purchase a "guaranteed" shipping profile (after discussing with me first), there is a money back guarantee with only one of them. Please discuss prior to purchasing or assuming a shipping profile comes with a guarantee.
Please don't rely on etsy's estimated arrival dates since those are oftentimes inaccurate. I recommend adding 2-3 business days to that estimate for more accurate arrival times. Please reach out to me directly if an item is needed urgently to see what the best option for proceeding is.
Because of the nature of our items and most of them being made to order and with personalization, we donnot accept returns at this time.